Terms of Use

You must be at least 18 years old, or of the age of majority in your jurisdiction, to use the Services. By creating an account or using the Services, you confirm that you meet this requirement.

Accounts require a valid email address. You are responsible for keeping your login credentials and API keys secure. Notify us immediately if you suspect unauthorized use. IMEILookup is not liable for any losses from compromised credentials.

The Services are provided for lawful purposes only. You agree not to:
• Misuse free checks by creating multiple accounts, using VPNs, bots, or automated tools to circumvent limits.
• Submit false or fraudulent IMEIs, serial numbers, or other identifiers.
• Use the Services in violation of applicable law, regulations, or telecom/carrier rules.
• Use the Services or results for unlawful surveillance, fraud, or identity theft.
• Resell or redistribute Services without prior written agreement.
• Engage in activity that disrupts or damages the Services, including denial-of-service or unauthorized access attempts.
• IMEILookup may monitor API usage and suspend or throttle accounts in cases of misuse, abnormal activity, or security concerns.

• The Services operate on a prepaid wallet system. You may purchase credits, which are deducted when orders are processed. Credits remain valid indefinitely; however, we reserve the right to revise validity periods in the future with prior notice. Unused credits may be forfeited if your account is terminated for cause.
• Failed or undelivered orders are not charged; credits are automatically reversed in such cases.

We strive to maintain reliable access to the Services but do not guarantee uninterrupted uptime. The Services may be unavailable during maintenance, network outages, or force majeure events.

Users retain ownership of identifiers they submit (such as IMEIs or serial numbers). IMEILookup retains rights to processed outputs, reports, and analytics generated by the Services. Nothing in these Terms transfers ownership of intellectual property.

By registering an account, you consent to receive transactional emails (such as invoices, receipts, and service updates). Marketing communications, newsletters, or promotional messages will be sent only where permitted by law, and you may opt out at any time using the unsubscribe link.

• We may suspend or terminate your account immediately if you breach these Terms, misuse the Services, engage in fraud, or otherwise cause harm to IMEILookup or other users. In such cases, unused credits are forfeited.
• We may also terminate accounts without cause, in which case a refund or credit may be issued for any unused balance at our discretion.

• TO THE MAXIMUM EXTENT PERMITTED BY LAW, IMEILOOKUP, CODE ELEVEN, K11 TECHNOLOGIES, AND THEIR AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AND SUPPLIERS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOST PROFITS, LOST BUSINESS, OR LOSS OF DATA, ARISING OUT OF OR IN CONNECTION WITH THE SERVICES OR THESE TERMS, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
• IN ANY EVENT, IMEILOOKUP'S TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS SHALL NOT EXCEED THE FEES PAID BY YOU TO IMEILOOKUP FOR THE SERVICES DURING THE THREE (3) MONTH PERIOD PRECEDING THE EVENT GIVING RISE TO LIABILITY.

You agree to indemnify, defend, and hold harmless IMEILookup, Code Eleven, K11 Technologies, and their affiliates, officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorney's fees) arising from your use of the Services, violation of these Terms, or violation of applicable law.

IMEILookup shall not be liable for any delay or failure to perform resulting from causes beyond its reasonable control, including acts of God, natural disasters, power outages, labor disputes, cyberattacks, war, terrorism, civil unrest, or interruptions in internet service.

These Terms shall be governed by and construed in accordance with the laws of India. You agree that any disputes arising from or related to the Services shall be subject to the exclusive jurisdiction of the courts of Surat, Gujarat, India.

We may update these Terms from time to time. The Last Updated date at the top will be revised when changes are made. For material changes, we will provide notice through email or by posting a notice on our website. Your continued use of the Services following the effective date of revised Terms constitutes your acceptance of the changes.